Return policy

What can I return for FREE?

You may return for FREE all Dinail’s items as Dinial offers returns for all items sold on within 30 days of receipt of delivery for a full refund.

How do I get FREE return shipping?

If you have a problem with your order please contact us at Our team will get back to you within 1-2 days and will guide you with the return process. In your email to us please tell us the return reason and we provide the return options for you.

When will I get my refund?

We provide solutions so that you can try to resolve any problems and maintain and adore the items you purchase. All items are fully refunded in 5-7 business days after we have received and processed your return.

Issues & Damages

If your order is defective, damaged, or you receive the incorrect item, please let us know within 14 days of receiving it so we may make the necessary corrections.